Privacy Policy

Privacy Policy for Boulder American Sign Language Therapy

Introduction

Welcome to https://boulder-american-sign-language-therapy.denvermentalhealthcare.com (hereinafter referred to as “Boulder ASL Therapy” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://boulder-american-sign-language-therapy.denvermentalhealthcare.com.
  2. Any mobile or desktop applications developed by us.
  3. Online services and products we offer.
  4. Interactions between our users and our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up as an authorized user for our services.
  2. You visit and navigate through our websites linked to this policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as username and password hashes.
  2. Payment Information: Data related to transactions, including payment method details, billing address, and transaction history (encrypted for security).
  3. Financial Information: Any financial records or bank account information provided for billing purposes.
  4. Purchase Information: Details about products or services you have purchased from us, including order number and purchase date.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device (e.g., IP address, device ID).
  6. Location Data: Your geographic location data when you interact with our apps or websites.
  7. Feedback: Comments, suggestions, and reviews you provide us to enhance our services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with us for seamless sharing or login experiences.
  9. Product Information: Details about products you view or purchase on our e-commerce platform.

We collect this data through various means, including direct user input, tracking technologies (like cookies), and third-party data providers who assist in our operations.

Cookies

Boulder ASL Therapy uses cookies to enhance your experience and improve analytics. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary: These cookies enable core features of our website, such as user login and access to secure areas.
  2. Preference: They remember settings or preferences you’ve chosen for a personalized experience.
  3. Analytics: Used by analytics providers to collect information about how users interact with our site, including the number of visitors, bounce rates, and popular pages.

Users can manage non-essential cookies through our Cookie Manager, allowing them to restrict or delete specific types of cookies based on their preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose collected, which may include:

  1. Fulfilling your service requests or orders.
  2. Providing support and troubleshooting.
  3. Analyzing website performance and user behavior.
  4. Complying with legal obligations.

Once the data is no longer required, we delete or anonymize it to prevent re-identification.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

  1. Encrypted Communication: We use encryption protocols (SSL/TLS) to secure data in transit between your device and our servers.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

Boulder ASL Therapy does not knowingly collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we take steps to delete it from our systems.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive information about the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request deletion of your data in certain circumstances.
  4. Restriction: The right to restrict or object to the processing of your data for specific purposes.
  5. Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for marketing or other purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights, please contact our Data Privacy Team at privacy@boulder-american-sign-language-therapy.denvermentalhealthcare.com or via postal mail to:

Boulder American Sign Language Therapy
Privacy Compliance Department
[Address]
[City, State, ZIP Code]

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or general data concerns, please contact us:

Email: privacy@boulder-american-sign-language-therapy.denvermentalhealthcare.com
Mail: Privacy Compliance Department, Boulder American Sign Language Therapy, [Address], [City, State, ZIP Code]